BigHand provides a BigHand Services Configuration utility to enable system administrators to manage their BigHand system within one tool. The database section shows the database details and the ability to change authentication details. You can quickly view where the file store, database, and the working directory for submitted voice files are located. Troubleshooting is made easier with the ability to change the behaviour of the logging levels, their maximum file size and where the log file is kept.
• Database details with ability to change authentication type
• Full visibility of where BigHand components are stored in your network
• Ability to change the logging levels with their associated configuration
• Easy to update changes made within the utility