Tech Requirements

As a Microsoft Gold Partner with over 1,000 customers worldwide, all using different configurations and infrastructures, BigHand has been built for flexibility and compatibility. As you evolve and change your internal systems you can be sure BigHand software will be prepared to meet your needs. Our software is both 32bit and 64bit capable.

Please find a quick compatibility checklist of the core systems below:

WINDOWS CLIENT
Windows 2000
Windows XP
Windows Vista
Windows 7

SERVER
Database:
Microsoft SQL Server 2000
Microsoft SQL Server 2005
Microsoft SQL Server 2008

Server Operating System:
Windows 2000 Server
Windows 2003 Server
Windows 2003 Server R2
Windows 2008 Server
Windows 2008 Server R2

MOBILITY
Any Internet Browser
Telephony Module
Email gateway (Hotmail, Gmail, AOL, etc)
BlackBerry smartphone, Windows Phone, or iPhone
Wide variety of remote professional recording devices

ALTERNATIVE PLATFORMS
Terminal Server:
Windows 2000 Server
Windows Server 2003
Windows Server 2003 R2
Windows Server 2008
Windows Server 2008 R2

Terminal Client:
Windows 2000, XP, Vista* (32-bit), Windows 7 (32-bit and 64-bit)
Terminal Services Web Client (tsweb)
Microsoft Management Console (MMC)
Terminal Services Advanced Client (TSAC)
Protocol: RDP5 / RDP6
* Windows Vista (64-bit) is currently only supported in Citrix

Citrix Server:
Citrix MetaFrame 1.8 SP3
Citrix MetaFrame XP 1.0 SP1
MetaFrame Presentation Server 3.0
Presentation Server  4.0
Presentation Server  4.5
XenApp 5.0

Citrix Client:
ICA32 version 6.01, 7, 8, 9, 10, 11
ICA Web version 6.3, 7, 8, 9, 10, 11
Protocol: ICA