Work Admin (Healthcare)
Visibility of the assistants’ and doctors’ workload means that work administrators can distribute, track and manage work from one intuitive interface. The BigHand tree view can reflect your organisation’s internal structure. To ensure that you can meet your deadlines, BigHand has a system of alerts and notifications with priority escalation behaviors which can be customised to your needs.
• Colour-coded prioritisation for easy work tracking
• Drag and drop functionality for distributing work
• Administrative privileges such as unlocking and restoring voice files
• Alert folder where jobs that require immediate attention are automatically routed
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